Terms and Conditions

Overview

This website is operated by Westlake Gold. Throughout the site, the terms “we,” “us,” and “our” refer to Westlake Gold. By accessing our website or using our services, you agree to be bound by the following Terms and Conditions, including any additional terms, policies, and notices referenced herein.

If you do not agree to these Terms and Conditions, you may not access the website or use any services.

Services

Westlake Gold specializes in buying and selling precious metals, jewelry, coins, watches, and related items. All transactions are subject to evaluation, market conditions, and verification of ownership.

We reserve the right to refuse service to anyone for any reason at any time.

Eligibility

By using this site, you confirm that you are at least 18 years of age or are using the site under the supervision of a parent or legal guardian.

Accuracy of Information

We strive to ensure all information on this website is accurate and up to date. However, we do not guarantee that all descriptions, pricing, or other content is error-free, complete, or current.

Westlake Gold reserves the right to correct any errors and update information at any time without prior notice.

Pricing & Offers

All offers made by Westlake Gold are based on current market values and are subject to change without notice. Final offers are determined after in-person or verified evaluation of items.

We do not guarantee quoted prices until items are physically inspected.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Westlake Gold and may not be used, reproduced, or distributed without prior written permission.

Limitation of Liability

Westlake Gold shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or services.

Your use of the website is at your own risk.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

Privacy

Your submission of personal information through the site is governed by our Privacy Policy.

SMS Terms & Conditions

By providing your phone number and opting in, you agree to receive SMS messages from Westlake Gold. These messages may include appointment reminders, transaction updates, promotional offers, and customer service communications.

Consent to receive SMS messages is not a condition of purchase. Message frequency may vary depending on your interaction with us. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you re-subscribe. For assistance, reply HELP or contact us directly through our website. Carriers are not liable for delayed or undelivered messages.

Prohibited Uses

You are prohibited from using the site or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any local, state, or federal regulations, to infringe upon intellectual property rights, or to upload malicious code or viruses.

We reserve the right to terminate your use of the service for violating any prohibited uses.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California.

Contact Information

For questions about these Terms and Conditions, please contact Westlake Gold through westlakegold.com.

Lynne A.

left us a 5 star review

yelp

Met with Joel to see if the silver and gold coins I found were worth anything. He was very nice and only one coin was worth a few bucks. He suggested just...

Lynne A. September 29, 2023
yelp

Joel took time and patiently explained the value of my jewelry and how he calculated it. I believe I got a good, honest deal and I would highly recommend him.

Anne Andrews C. September 28, 2023
google

I could not have been more pleased and satisfied with Joel at Westlake Gold. If you have spare jewelry and gold that you want to get top dollar for, this is the only place that you need to go. Do not go to downtown LA. Do not go to any jewelry store and especially do not go to a pawn shop! Joel is the only man that you need to see. He is professional, kind, and as sincere and honest as they come. He has a low overhead for his business and he is without question going to give you the best possible price for your valuables. I didn’t even know that some pieces that I had were worth more than I had expected… but Joel being as honest and sincere as they come made sure that I had what I needed and did with a gracious understanding and very friendly demeanor. After leaving this place, I was both impressed and so happy to see that there are still people out there that do care about others. Do not waste your time and go anywhere else… this is the man to see!!!

Steve Benezra September 20, 2023
google

Very professional and detailed in their evaluation. I felt very comfortable.

Ali Farboud August 9, 2023
google

The team at Westlake Gold was both kind and professional. Joel is very knowledgeable and fair - and I really enjoyed working with him on the sale of some estate jewelry. I highly recommend!

Dana Barrett July 10, 2023
google

*Respectful, surprisingly great appraisal, very safe and honest.* Joel meets his customers in a clean and neat office inside of an office building, instead of many others in the area. This allows me to feel more comfortable to start with. He was very respectful, friendly, and courteous. The best part comes with the pricing. This was not my first time releasing old gold and jewelry, and I received way more than I thought I would have given my past experience with other jewelry buyers. Thank you, Joel. Wish I had met you in the past, but sure am happy I do now.

Birgitte Tan June 30, 2023
yelp

I was very happy with the transaction and the money that he offered to us when I sold gold jewelry. He was very knowledgeable and kind to me and my...

Mithila U. June 2, 2023
google

Great experience selling gold silver and jewelry. Joel is very skilled and explains the transaction.

Mike Kale May 19, 2023
google

What a hidden treasure, pun intended. Overwhelmed with a large collection that I wasn't sure was costume or the real deal. impressed with how each piece was tested even the ones marked for authentication. professional and honest.

janie ahlberg May 14, 2023
google

If you are looking for an honest appraisal and fair deal, this is the place to go! I walked in with what I thought was seven 1oz Canadian silver dollars worth $25 each, turns out they were 1oz Canadian platinum coins with worth $1,000+ each!! He operated with 100% integrity and patience with me. He took the time to educate me on coins. I will defiantly return!

John Strote May 12, 2023
google

Highly recommend Westlake Gold. I had a bunch of estate jewelry to liquidate and I feel like I got a very fair price for my items. I definitely will return. Thank you!

Rana Mohr May 12, 2023
google

I highly recommend Westlake Gold - Joel is very knowledgable about gold and diamonds and I loved his authenticity when giving me the information I needed. He’s very professional, and courteous. I’ll definitely be back in future!

hannah de boisblanc December 16, 2022
google

Joel, thank you for your help with the silver we brought into your shop. You were very helpful and pleasant to work with.

Robin Johnson December 5, 2022
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Just met with Joel while taking care of selling my father's gold (after his passing). Joel was honest, fair, and professional. Highly recommend Westlake Gold.

Cathy Anderson August 2, 2022
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I highly recommend Westlake Village Gold! I took my Jewelry to several places,I receive the best price from Joel his customer service, Attention extremely detail. I knew the first few minutes of meeting him that you can trust this man, Definitely will be back.

Rebecca de la Torre September 14, 2020
google

Joel always provide incredible customer service. Joel is very knowledgeable about gold and diamonds and is also very polite and I always enjoy my conversations with him when trying to sell him gold. I highly recommend working with Westlake Gold.

Patrick rohn September 10, 2020
google

I bought two rings from Joel and was blown away by the experience. He is extremely honest, professional, and knowledgeable. He normally doesn't make jewelry sales to walk in customers, but just so happened to have exactly what we were looking for. And he even arranged to have our rings resized and polished. They are beautiful and exactly what we wanted.

Stephanie Bland March 30, 2020
google

Very professional, knowledgeable and honest. More than fair, highly recommend.

Doug Weil January 9, 2020
google

Joel is great at what he does. He helped me with valuing some coins I needed. If you need to find the value on any jewelry you must go here. Thank you so much for your help!

Probate Services Inc. November 2, 2017
google

Joel was extremely knowledgable, professional, informative and expeditious in the overall process. I will be coming back if/when I have a need to sell silver, gold and/or jewelry!

Scott O'Malley July 14, 2016